Request an order cancellation

This sends a cancellation notice to our team. It does not automatically stop production or issue a refund. We will check the order and confirm the next steps.

For a consumer distance purchase of stock items, you can normally cancel within 14 days after delivery without giving a reason. Made-to-measure glass has different change-of-mind rules. Faulty or incorrectly supplied goods remain covered by your statutory rights.

You can use this form or contact us by email or phone. A clear statement is enough; this form is optional. Read our returns and refunds policy.